Delivery and returns

At Nazakat, every pair is handcrafted with care and attention to detail. Below you’ll find everything you need to know about our delivery process and return policy.

Delivery

Shipping Time
  • Within Pakistan: 3–5 working days after dispatch
  • Delivery timelines may vary depending on your location
Shipping Charges
  • Shipping charges are calculated at checkout or confirmed via DM
  • Any promotional free delivery offers will be clearly mentioned
Delivery Notes
  • Please ensure your address and contact details are accurate
  • Nazakat is not responsible for delays caused by courier services or unforeseen circumstances

Returns & Exchanges

Exchange Policy

We offer exchanges only in the following cases:

  • Size issues
  • Defective or damaged product

To request an exchange:

  • Contact us within 3 days of delivery

The item must be unused, in original condition, and in original packaging

Return Policy
  • We do not offer returns for change of mind
  • Returns are only accepted if the product is defective
Refund Policy
  • Refunds are not applicable
  • If an item is unavailable after payment, a full refund will be issued
Exchange Process
  • Customers may be required to send the product back to us
  • Delivery charges for exchanges may apply
  • Once received and inspected, the replacement will be dispatched

Important Notes

Each Nazakat piece is handmade and hand embroidered. Minor variations are part of the craftsmanship and not considered faults.

Need Help?

For any queries regarding delivery or returns, feel free to reach out via: